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About Us - FAQ


1. What are Flexi-Cool Liners manufactured from?
The Flexi-Cool range of products is produced from 100% recyclable, environmentally friendly materials. The liners are made from Low Density Polyethylene foam. LDPE is the same material that is used to make a regular polythene bag.

2. How does the end user dispose of these products?
LDPE is one of the world’s most recycled plastics and is suitable for disposal in land fill sites or can be incinerated.

3. What is the difference between the Standard and Gourmet ranges of boxes?
Both the Standard and Gourmet range of boxes maintain the cool chain for 24 hours. However, the thickness of the liner in the Standard range is thinner than in the Gourmet range.

The Gourmet range, with the greater thickness of insulation, is virtually indestructible and as such offers great protection from impact. This range works well with chilled and frozen products that need to be stored and transported at low temperatures over a period of at least 24 hours. The Standard range is a good choice for chilled products that don’t need so much protection and that need to be stored and transported below +8C for a 24 hour delivery cycle.

4. Are the Gel Packs difficult to use?
No. The gel packs are delivered ready to put directly into the freezer. They have been specifically designed so that they will not stick together when freezing. When frozen they can be placed directly into a box next to pre-packaged food. Using Flexi-Cool gel packs should enable improvements in the efficiency of the packing process.

5. Are the Gel Packs safe?
They are non-toxic and food safe.

6. Can I customise my cartons?
Yes. We stock plain white 0201 style cartons which are delivered flat packed and require taping when assembled. For a minimum order of 500 units these cartons can be printed with customers’ own branding and logos. It is also possible to order cartons in different styles including die-cut (often used for gift boxes and hampers) and solid board (sometimes used for products that need to be stored in a fridge/freezer before dispatch).

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